It is important to have your own backup procedure in place to protect yourself from losing all your files.
Login to your control panel with the username and password we give you and click on the ‘Backups’ link which is under the ‘Files’ section.
Click on ‘Download or Generate a Full Web Site Backup’. Please note that this procedure will generate a complete backup of all files, e-mails, mySQL databases, and account information.
Select the Home Directory for Backup Destination and enter your email address. You will receive a email once the backup is generated. Depending on the size of your website, this could take many hours to complete.
Once the backup is ready, you can FTP into your account to download the backup file. Locate your backup file in your root directory (/home/username/).
The backup filename normally looks like this: backup-mm.dd.yyyy_hh-mm-username.tar.gz
